Solar subscription

What is a solar subscription, and how does it work?

Solar subscriptions quietly revolutionised the energy market over the last ten years by enabling homeowners to harvest, store and sell energy to save money.  Subscriptions can provide smart energy management, preferential grid energy rates, monitoring, solar power, and backup power - without hardware, repairs, or replacement costs.**

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Here's how

What sets us apart

Industry leading guarantees*

No other solar company in New Zealand can match our guarantees.

  • 20/25- year service guarantee
  • 20/25-year product guarantee (including battery and inverter)
  • 20/25-year performance guarentee

This means there will be no product, repair or replacement cost for the 20/25 years.

24/7 Monitoring and optimisation

Our solar systems are centrally monitored^ and optimised by a New Zealand-based Solar Engineering team to ensure we meet out guarantees as detailed in your energy service agreement.

The image below outlines subscription inclusions**

  • 1.

    The smart battery stores and optimises available energy to support your home energy needs.  It also provides backup power during a power cut.^

     

  • 2.

    You have access to a dedicated SZ Servicing support team, to answer any questions, and provide technical support including system monitoring.

     

  • 3.

    MySolarZero web platform and SolarZero App enable you to monitor energy use, solar energy generation, and energy storage.

  • 4.

    To help manage hot water heating costs, many customers have the ability to turn their hot water on or off via MySolarZero web platform or SolarZero App.

  • 5.

    SZ Servicing Limited manages the solar system on behalf of the Public Trust and is responsible for ensuring the system meets the performance requirements set out in your Energy Service Agreement.

  • 6.

    If the system needs repairs, or replacements to meet our performance guarantees we sill send a technician to your home, at not cost to you.

  • 7.

    SZ Servicing Limited will periodically negotiate preferential energy prices, that work alongside the solar system installed to help you save on the cost of energy.

*The guarantee length depends on the customer's individual Energy Service Agreement.
**Benefits differ depending on solar equipment installed and your Energy Service Agreement, please refer to your agreement or talk with our customer care team for clarification.
^ Excludes solar panel only subscribers and those with microinverters.